Return and Refund Policy

Returns

If at any time within 30 days of receipt you are not happy with the product, please email us at talktous@anshiheals.com to process your return or exchange. Products must be returned or exchanged in new or gently used condition. All returns are free and a label will be provided. Once a return is received at our offices and processed it can take 3-5 business days for your bank to fully refund you. 

If you buy ANSHI products from authorized or unauthorized retailers or other unauthorized sources, we regret that we cannot offer you an exchange or refund or otherwise assist you with any problems that you may encounter. Please email the customer service team of the retailer you purchased from.

Refunds

If at any time within 30 days of receipt you are not happy with the product, please email us at talktous@anshiheals.com to process your return or exchange. A refund will be issued once we have received your returned items. Products must be returned or exchanged in new or gently used condition. All returns are free and a label will be provided. Once a return is received at our offices and processed it can take 3-5 business days for your bank to fully refund you. 

If you buy ANSHI products from authorized or unauthorized retailers or other unauthorized sources, we regret that we cannot offer you an exchange or refund or otherwise assist you with any problems that you may encounter. Please email the customer service team of the retailer you purchased from.